If this is your first portrait session in some time, the below questions and answers are intended to help you quickly determine if Sugar Baby Photography is best suited to meet your needs.

Don't hesitate to contact us if you have any specific questions note answered below.

Frequently asked questions

Where are you located?


My natural/professional light commercial studio is located in San Mateo, CA. If you prefer an in-home lifestyle session, we will go your home in the Bay area. For the newborn session, we only do Studio session (not possible location photos) to handle all our props in our special newborn room.




How do you get newborn to sleep during the session?


Newborns are generally very sleepy in the first few weeks. Well fed and clean babies are happy babies. I do keep the studio warm and cozy. No one likes to be cold when they don’t have clothes on! I do a lot of swaying, swaddling and shhhing. Bring a pacifier even if your baby doesn’t tend to like it. Sometimes they just need a little to soothe.




Do you provide clothing for maternity?


Yes we have semi nude gowns available at no cost to you.




Do you have clothing for newborns and props?


Yes we have tons! You really do not need to bring anything. You can view a video of our studio to get an idea of the many things we have. For special requests, please let us know ahead of time.




When do newborn sessions take place?


Ideal time for your newborn portraits is before 2 weeks after delivery. At this point they are the most curly and sleepy and we can still capture all of those perfect newborn parts that they quickly grow out of like the little hairs on their backs or ears, the fresh wrinkly fingers and toes, or even their cord stump. Most of the images you see in my portfolio galleries have been taken during this time, but it isn’t impossible to photograph older babies. Contact me ASAP for best scheduling. Babies do not come on time, so I typically pencil in your due date and once baby is born, we will nail down a date for your session.




Do you offer discounts?


We have specials at Holiday times. Pleas signup for our Facebook so you can cehck our promotion when we have specials.

FACEBOOK LINK

https://www.facebook.com/sandjphotocreation




How do I reserve a session?


We only handle booking by email. You can fill out a contact form and have us call you. A $100 retainer is required to book a session, it is non refundable to secure your slot. For location sessions, the full price is due at time of booking as we do not take payment on location.




Do you have props?


We do have a supply of bed, baby chairs, sofa, balls, toys and various cake smash backgorunds. Our style is neutral and baby focused. Please see our studio inside to get an ideas - ???




How long are your sessions?


Maternity – approximately one hour or less

Newborn – approximately 1.5 hours

Family – approximately one hour

Children anywhere from 30-60 minutes depending on session and age

Please know there is no real “timer” on our sessions, the above is an estimate and sessions may take less or more time




How long does it take to see my photos?


A password protected online gallery will be available for you to share and download with family and friends after approximately 2-3 weeks after your session. I only provided retouched high resolution JPG files. You can print anywhere with the high resolution files.

Let us know if you are in a rush(a liitle fee)!




Do you give Raw images?


No we do not give Raw images.




Can I have the originals?


We do not give original images




Can I bring my dog?


Family pets are welcome for family sessions. I suggest leaving pets behind if they are not well trained, or get very excitable.

We do allow pets to attend studio sessions as long as you feel they won't make noises that would disrupt the session.




Is hair/makeup included?


We do not provide hair or makeup at this time. Most of my clients will schedule their hair and makeup around our session or do this themselves.




I have pre booked my newborn now what? What if my baby comes early or late?


We ask that all clients email or call within 24-48 hours of having your baby. Most babies are booked anywhere from 8-12 days. Letting us know when you have your baby early enough allows rooms for re scheduling and adjusting.




Can I cancel a session I’ve already booked?


Once a session is booked, we reserve the photographer’s time and do not book for other sessions. If you cancel your session, then your will loose your retainer $100 (non refundable). You reschedule at least 48 hours prior to your session. We hope this will give you the peace of mind to pre-book your session.




Do you offer the option to order prints of our final images?


We provide affordable and professional quality prints and canvases that can be ordered directly from your final gallery. This is completely optional since you own the digital files, but we do urge you to use a professional lab when you print your photos.





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